f777's Privacy Policy

f777 ("we", "our") is committed to providing players in Bangladesh with a safe and trustworthy online gaming environment. This privacy policy explains how we process, store, and protect the personal information we collect while you use our website and services.

By using our platform, you are considered to have given your consent to the terms of this privacy policy. We recommend that you read this policy carefully and contact our support team if you have any questions.

1.1 Information Provided Directly

When you register an account at f777, use our services, or contact us, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• Banking and payment information (bKash, Nagad, Rocket, or bank account)
• Government document information for identity verification
• Transaction history and account activity
• Customer support messages and communication records

1.2 Automatically Collected Information

When you visit our platform, certain technical information is collected automatically. This includes:

• IP address and device identification information
• Browser type and operating system
• Pages visited and session duration
• Referral URL and navigation path
• Information collected through cookies and similar tracking technologies

2.1 Direct Sources

We collect information directly from you when you fill in registration forms, update your account profile, carry out deposit or withdrawal transactions, or contact our support team.

2.2 Automated Technology

When you visit the f777 website, certain information is automatically collected through cookies, session tokens, and log files. This information is primarily used to improve site functionality and strengthen security measures.

2.3 Third-Party Sources

For the purposes of identity verification and fraud prevention, we may receive limited information from trusted third-party service providers. In such cases, the third party is required to comply with strict privacy standards.

f777 uses your information for the following legitimate purposes:

3.1 Account & Service Management

• Completing the registration process and managing accounts
• Processing deposit and withdrawal transactions
• Managing bonuses, rewards, and promotional offers
• Providing customer support and resolving issues

3.2 Security & Compliance

• Preventing fraud, money laundering, and cybercrime
• Ensuring age verification (for users aged 21 and above only)
• Maintaining compliance with responsible gaming policies
• Complying with applicable laws and regulations

3.3 Platform Development

• Improving the quality and usability of our services
• Identifying and resolving technical issues
• Personalizing the user experience

3.4 Communication

• Sending important account-related notifications
• Sending security alerts and transaction confirmations
• Sending promotional communications subject to your consent

f777 never sells, rents, or discloses your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Trusted providers engaged for payment processing, identity verification, and technical infrastructure management may process limited information in accordance with privacy standards agreed upon with us.

4.2 Legal Obligations

Information may be disclosed as required by court orders, valid legal processes, or legitimate requests from government authorities. In such cases, we provide only the information that is legally required.

4.3 Fraud Prevention

In cases involving active fraud or illegal activity investigations, relevant information may be shared with the relevant authorities.

Cookies are small text files stored in your browser. f777 uses the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — maintaining login sessions, ensuring transaction security, and preventing fraud. Disabling these cookies will prevent the service from working properly.

5.2 Functional Cookies

These cookies help remember your preferences and settings and provide a personalized experience.

5.3 Analytical Cookies

Anonymous usage statistics are collected to evaluate website performance and usability. This data is not linked directly to any individual.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause problems when using f777's services.

6.1 Security Measures

f777 takes industry-leading technical and organizational measures to keep your information secure:

• All data transmissions secured through 256-bit SSL/TLS encryption
• Encryption of stored data and a secure server environment
• Regular security audits and vulnerability assessments
• Access controls and limited access for authorized personnel only
• Two-factor authentication and secure login system

6.2 Retention Period

Your information is retained for the duration of your active account and for as long as necessary after account closure to meet applicable legal obligations. Financial transaction records are generally retained for an extended period in accordance with regulatory requirements.

6.3 Data Breach Response

In the event of a data breach, we will notify affected users as quickly as possible and take immediate steps to mitigate any harm.

As a user of f777, you have the following rights over your own information:

7.1 Right of Access

You may request details of the information we hold about you at any time. We will provide you with a copy of that information within a reasonable time.

7.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected. We will ensure the necessary corrections are made as quickly as possible.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business requirements.

7.4 Right to Object to Processing

You may opt out at any time from your information being used for promotional communications.

7.5 Right to Data Portability

Where technically feasible, you may request your personal information in a structured, readable format.

f777's services are intended solely for persons aged 21 and above. We do not knowingly collect any personal information from minors. Age verification is a mandatory step in the registration process.

If we are informed that a minor has created an account, we will close that account and delete all associated information.

If you believe a minor is using our platform, please notify our support team immediately.

f777 may update this privacy policy from time to time. Changes to this policy may result from changes to the service, legal requirements, or technological developments.

For significant changes, we will notify you via your registered email address or through a clear notice on the platform. Continued use of the platform after a change is considered acceptance of the updated policy.

The date of any policy change will be noted in the "Last Updated" section at the top of this page. We recommend that you check this page regularly.

For any questions or comments about this privacy policy, or any requests regarding your information, please contact our support team:

• Live Chat: Available 24/7 (in Bengali and English)
• Email: [email protected]

Our privacy team will consider your request as soon as possible. Complex requests involving data may require additional verification.